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(08) 8418 1450
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Visit our offices
245 Fullarton Road Eastwood 5063

Kemps. A debt collection partner you can trust.

Since 1965 Kemps Credit Solutions has set the benchmark for providing quality collection and recovery services to South Australian businesses and government.


Credit Solutions
Incorporating Kemps Credit Solutions
Proudly supporting Australian businesses since 1965.
Our Solutions
A smarter, faster, more innovative approach to managing your cash flow.
Our Clients
  • Local Councils

  • State Government

  • Banking & Finance

  • Utilities

  • Insurance

  • Telecommunications

  • Transport & Infrastructure

  • Health

  • Education

  • Automotive

Kemps Credit Solutions Pty Ltd is accredited under ISO 9001, the international standard for quality management systems.

Debt Recovery

From early arrears to post charge-off accounts, we can design a collection strategy that will improve your cash flow and free up your own resources so you can focus on what you do best.

First & Third Party Call Centre Collections

Financial Hardship & Dispute Resolution

Skip Tracing & Investigative Services

Field Calls & Process Serving

Legal Recovery Services

Advanced Analytics and Reporting

Receivables Management

Manage your accounts receivables book with precision across all stages of the consumer and commercial debt cycle using the latest information and payment management systems.

Inbound/Outbound Call & Email Handling

Overflow Management

Multi-Channel Payment Processing

Advanced Analytics & Forecasting

24-7 Client & Customer Web Access

Multi-Channel Communications 

Credit Management

Reduce your credit risk by making sure you have the right advice, the right documents, and the right information at your fingertips to make informed decisions about your customers.

Credit Consultancy Services

Credit Documentation Development

Credit Application Review

Online Credit Application Processing

Credit Checks, Scoring and Decisioning

White Label Credit Assessment Websites

Local Government
Kemps is a preferred supplier to Local Government in SA 

In November 2016, Kemps was successfully appointed to the Panel of Preferred Providers of Debt Collection Services to councils and Local Government entities.

Awarded by LGA, Kemps was able to demonstrate its capability to meet the full requirements of Local Government in South Australia, and its commitment to delivering a substantive local economic benefit to the State. The Contract for Debt Collection Services commenced on 1 November 2016 and can be accessed via VendorPanel™, the free, probity-based Request for Quote system that is available to all councils. 

The process for obtaining quotes is simple:

  • Go to the LGA Procurement website and download the RFQ Template. 

  • Complete the Template to include your council requirements for quoting and save to your hard-drive, and then;

  • Go to VendorPanel – Debt Collection Service and complete the step-by-step process to add your RFQ Template and lodge your RFQ with Kemps.

For more information visit

kemps credit solutions debt collection debt recovery adelaide
Let's Connect
Gail Crowder, Executive Director, SA

Gail has worked in the credit management industry for more than 20 years for some of Australia’s leading mercantile agencies, managing the portfolios of major credit providers in the banking, government, telco and utility sectors. Gail is a current Director of the Australian Institute of Credit Management in South Australia and is an active member of Revenue Professionals SA and the SA Local Government Financial Management Group Inc.

(08) 8418 1450

Our People
Meet the Kemps Credit Solutions Team

Tate O'Connor

Senior Data Analyst

Gail Crowder

Executive Director

Brenton Glaister

National Operations Director

Piero Gross

National Manager Business Insight & Improvement

Major Building Suppliers Trade Bureau

Working together to manage your trade credit risk

For many years, Kemps has been conducting the Major Building Suppliers (MBS) Trade Bureau Meetings in South Australia.

The Bureau meets once a month and is attended by the credit / accounts receivable representatives of many large and prominent businesses. These businesses are not only local, but a large percentage is in fact national companies.

The purpose of the Bureau is to give the member companies an opportunity to meet regularly to discuss any issues they may have with existing debtors, and to exchange information regarding debtors’ payment performance. This can be invaluable for a company who has received a credit application from a new prospective customer, and is the opportunity to gain information about their current payment performance. The Bureau has proven to be an efficient "early warning system” to help members know of any potential issues that may be developing with existing customers.

Membership to the Bureau is by approval from existing members. The ongoing success of the Bureau depends on the involvement of the members, and it is expected that all Bureau members will take an active role in contributing information, as well as having the benefit of receiving valuable information from other members.

To find out more about becoming a Bureau Member, please contact us on (08) 8418 1450 or email

Our Office
245 Fullarton Road, Eastwood SA 5063
Our Partners
Working together to deliver a better credit management experience for you and your customers.
New Business Enquiries
Use this form if you wish to find out more about how we can improve your cash flow.
Debtor Enquiries
Use this form if you've got any questions about the information we've sent you.


Fullarton Road

Eastwood 5063


(08) 8418 1450


O'Connell Street

Sydney 2000


(02) 8249 1886​


Flinders Parade

North Lakes 4509


1300 873 265


Colin Street

West Perth 6005


(08) 6225 2568


Queen Street

Melbourne 3001


1300 873 265


Yarra Street

Geelong 3220


(03) 5246 5444


Koriot Street

Warnnambool 3280


(03) 5564 6555


North Harbour

Auckland 0751


0800 275 526

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