Credit Solutions. Your debt collection partner.
A smarter, faster, more innovative approach to managing your cash flow.
Choose your location
Local people. Local knowledge.
Credit Solutions
Incorporating Kemps Credit Solutions

Proudly supporting Australian businesses since 1965.
Our Solutions
A smarter, faster, more innovative approach to managing your cash flow.
Our Clients
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Local Councils
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State Government
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Banking & Finance
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Utilities
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Insurance
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Telecommunications
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Transport & Infrastructure
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Health
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Education
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Automotive

Credit Solutions Pty Ltd is accredited under ISO 9001, the international standard for quality management systems.
Debt Recovery
From early arrears to post charge-off accounts, we can design a collection strategy that will improve your cash flow and free up your own resources so you can focus on what you do best.
First & Third Party Call Centre Collections
Financial Hardship & Dispute Resolution
Skip Tracing & Investigative Services
Field Calls & Process Serving
Legal Recovery Services
Advanced Analytics and Reporting
Receivables Management
Manage your accounts receivables book with precision across all stages of the consumer and commercial debt cycle using the latest information and payment management systems.
Inbound/Outbound Call & Email Handling
Overflow Management
Multi-Channel Payment Processing
Advanced Analytics & Forecasting
24-7 Client & Customer Web Access
Multi-Channel Communications
Credit Management
Reduce your credit risk by making sure you have the right advice, the right documents, and the right information at your fingertips to make informed decisions about your customers.
Credit Consultancy Services
Credit Documentation Development
Credit Application Review
Online Credit Application Processing
Credit Checks, Scoring and Decisioning
White Label Credit Assessment Websites
Melbourne
Queen Street
Melbourne VIC 3001
1300 873 265
Geelong
Yarra Street
Geelong VIC 3220
(03) 5246 5444
Warrnambool
Koroit Street
Warrnambool VIC 3280
(03) 5564 6555
Auckland
North Harbour
Auckland New Zealand 0751
0800 275 526
A better credit management experience.
Credit Solutions Pty Ltd, incorporating Kemps Credit Solutions (debt collection), Oakbridge Lawyers (legal services) and RC Harrison & Associates (process serving and field services), is a leading provider of end-to-end debt collection and credit management solutions.
Since 1965, we've been providing fully outsourced receivables management and debt recovery services to Australian businesses and government across all stages of the credit lifecycle.
We're a national agency with offices in Sydney, Melbourne, Adelaide, Brisbane and Perth.
We place a premium on providing reliable, compliant and cost-effective services, backed by the latest technology and managed by some of the most experienced credit professionals in the industry.

Latest Technology
In a world where information is ‘king’, having access to the latest technology is critical if you want to maximise your cash flow and mitigate the risks and costs associated with late and non-paying accounts. Our technology platform is built around state-of-the- art dialler and information management systems that allow us to manage your accounts with greater precision, predictability and efficiency.

The Debtor Experience
Brand protection is one of the pillars that define a successful partnership. Debtors are, after all, potential future customers, and preserving this relationship throughout the collections process is paramount. Because we understand just how important this is to your business, we invest considerable time and resources into the channels, the methods and the means of our communications with your customers so that you can be confident that your brand and reputation is in safe hands.

Proven Results
Strong performance is the basis on which we are measured and we understand that to achieve this, we need proven, reliable systems in place that maximise right party contacts and streamline payment processing. Our investment in the latest information, dialler and payment system technologies ensures we are best positioned to consistently get results.

Real Cost Savings
Managing your receivables book can be a costly exercise. Personnel, infrastructure, security, compliance, training and development costs quickly add up, and ultimately redirect revenue that would best be spent in continuing to grow your business. We understand these challenges and over the years we’ve built and refined a quality and cost-effective model that will save you time and money, and allow you to concentrate on doing what you do best.
New Business Enquiries
Use this form if you wish to find out more about how we can improve your cash flow.
Debtor Enquiries
Use this form if you've got any questions about the information we've sent you.
Office
Fullarton Road
Eastwood 5063
Telephone
(08) 8418 1450
Office
O'Connell Street
Sydney 2000
Telephone
(02) 8249 1886
Office
Flinders Parade
North Lakes 4509
Telephone
1300 873 265
Office
Lucknow Place
West Perth 6005
Telephone
(08) 6225 2568
Office
Queen Street
Melbourne 3001
Telephone
1300 873 265
Office
Yarra Street
Geelong 3220
Telephone
(03) 5246 5444
Office
Koroit Street
Warnnambool 3280
Telephone
(03) 5564 6555
Office
North Harbour
Auckland 0751
Telephone
0800 275 526