Credit Solutions. Your debt collection partner.

A smarter, faster, more innovative approach to managing your cash flow.

 
Credit Solutions
Incorporating Kemps Credit Solutions
Proudly supporting Australian businesses since 1965.
Our Solutions
A smarter, faster, more innovative approach to managing your cash flow.
Our Clients
  • Local Councils

  • State Government

  • Banking & Finance

  • Utilities

  • Insurance

  • Telecommunications

  • Transport & Infrastructure

  • Health

  • Education

  • Automotive

Credit Solutions Pty Ltd is accredited under ISO 9001, the international standard for quality management systems.

Debt Recovery

From early arrears to post charge-off accounts, we can design a collection strategy that will improve your cash flow and free up your own resources so you can focus on what you do best.

First & Third Party Call Centre Collections

Financial Hardship & Dispute Resolution

Skip Tracing & Investigative Services

Field Calls & Process Serving

Legal Recovery Services

Advanced Analytics and Reporting

Receivables Management

Manage your accounts receivables book with precision across all stages of the consumer and commercial debt cycle using the latest information and payment management systems.

Inbound/Outbound Call & Email Handling

Overflow Management

Multi-Channel Payment Processing

Advanced Analytics & Forecasting

24-7 Client & Customer Web Access

Multi-Channel Communications 

Credit Management

Reduce your credit risk by making sure you have the right advice, the right documents, and the right information at your fingertips to make informed decisions about your customers.

Credit Consultancy Services

Credit Documentation Development

Credit Application Review

Online Credit Application Processing

Credit Checks, Scoring and Decisioning

White Label Credit Assessment Websites

Our Offices

Adelaide

Fullarton Road

Eastwood SA 5063

 

(08) 8418 1450

Sydney

O'Connell Street

Sydney NSW 2000

 

1300 873 265

Brisbane

Flinders Parade

North Lakes QLD 4509

 

1300 873 265

Perth

Lucknow Place

West Perth WA 6005

 

(08) 6205 3035

Melbourne

Queen Street

Melbourne VIC 3001

 

1300 873 265

Geelong

Yarra Street

Geelong VIC 3220

 

(03) 5246 5444

Warrnambool

Koroit Street

Warrnambool VIC 3280

 

(03) 5564 6555

Auckland

North Harbour

Auckland New Zealand 0751

 

0800 275 526

A better credit management experience.

Credit Solutions Pty Ltd, incorporating Kemps Credit Solutions (debt collection), Scott Lawyers (legal services) and RC Harrison & Associates (process serving and field services), is a leading provider of end-to-end debt collection and credit  management solutions. 
 
Since 1965, we've been providing fully outsourced receivables management and debt recovery services to Australian businesses and government across all stages of the credit lifecycle.
 
We're a national agency with offices in Sydney, Melbourne, Adelaide, Brisbane and Perth.
 
We place a premium on providing reliable, compliant and cost-effective services, backed by the latest technology and managed by some of the most experienced credit professionals in the industry.

Latest Technology

In a world where information is ‘king’, having access to the latest technology is critical if you want to maximise your cash flow and mitigate the risks and costs associated with late and non-paying accounts. Our technology platform is built around state-of-the- art dialler and information management systems that allow us to manage your accounts with greater precision, predictability and efficiency. 

The Debtor Experience

Brand protection is one of the pillars that define a successful partnership. Debtors are, after all, potential future customers, and preserving this relationship throughout the collections process is paramount. Because we understand just how important this is to your business, we invest considerable time and resources into the channels, the methods and the means of our communications with your customers so that you can be confident that your brand and reputation is in safe hands. 

Proven Results

Strong performance is the basis on which we are measured and we understand that to achieve this, we need proven, reliable systems in place that maximise right party contacts and streamline payment processing. Our investment in the latest information, dialler and payment system technologies ensures we are best positioned to consistently get results. 

Real Cost Savings

Managing your receivables book can be a costly exercise. Personnel, infrastructure, security, compliance, training and development costs quickly add up, and ultimately redirect revenue that would best be spent in continuing to grow your business. We understand these challenges and over the years we’ve built and refined a quality and cost-effective model that will save you time and money, and allow you to concentrate on doing what you do best. 

Our Brands
Legal recovery. Specialist collections. Field services.
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Kemps Credit Solutions credit solutions debt collection debt recovery adelaide melbourne sydney perth brisbane
Our Partners
Working together to deliver a better credit management experience for you and your customers.
Credit Solutions Daily. For credit management professionals.
Keep up to date with the latest credit management industry news, events, insights and more.
New Business Enquiries
Use this form if you wish to find out more about how we can improve your cash flow.
Debtor Enquiries
Use this form if you've got any questions about the information we've sent you.

Office

Fullarton Road

Eastwood 5063

Telephone

(08) 8418 1450

Office

O'Connell Street

Sydney 2000

Telephone

(02) 8249 1886​

Office

Flinders Parade

North Lakes 4509

Telephone

1300 873 265

Office

Lucknow Place

West Perth 6005

Telephone

(08) 6225 2568

Office

Queen Street

Melbourne 3001

Telephone

1300 873 265

Office

Yarra Street

Geelong 3220

Telephone

(03) 5246 5444

Office 

Koroit Street

Warnnambool 3280

Telephone

(03) 5564 6555

Office

North Harbour

Auckland 0751

Telephone

0800 275 526

Copyright 2018 Credit Solutions Pty Ltd. All rights reserved.